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Can Online Focus Groups Help Increase Sales?

December 27, 2017,

Strangers to online focus groups sometimes assume they’re inferior to their in-person counterparts. The very nature of business today debunks this myth. Most interactions already happen through email or other text-based media, which convey ideas and emotions just as well as in-person conversations.

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Google My Business: Optimize Your Listing

December 20, 2017,

One way to increase your odds of ranking higher on Google is by claiming and optimizing your free Google My Business (GMB) online business listing. Google gives qualifying local businesses a FREE online listing that local businesses can claim and verify.

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How to Kill the Customer Service Game

December 14, 2017,

If you're a small business owner, the key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it. But small businesses don’t have to be Walmart or Amazon to reach the upper echelons of the omnichannel customer service realm.

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